Since 1996, BlueHost has been at the forefront of business class web hosting as they offer a fully unlimited shared hosting service. BlueHost has become so successful in the past decade and continue to gain over twenty thousand new customers on a monthly basis. If one of your decision making factors is customer support; you should definitely consider what BlueHost can offer you. With award winning support that is available 24/7, you will never be left alone with an issue or concern. With industry standard technologies and performance based servers, your websites will be running on the best platforms in the business. Throughout this BlueHost review, we’ll be looking at some of the hosting features, uptime, reliability, support and your value for money.
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Shared Hosting Features
The BlueHost shared hosting plan comes with unlimited disk space and bandwidth which allows you to host as many websites as you like. When you sign up for shared hosting from BlueHost, you will also receive a free domain name for the first year. The free domain name will be included in the plan when you subscribe for a one year contract. Additionally, you will have access to unlimited emails, add-on domain, sub-domains, databases and a full array of website scripts. The website scripts are all free and they include several different ecommerce tools, multimedia features, CMS platforms, forum scripts and blogging platforms. The entire BlueHost network is powered by high performance servers and is managed around the clock by qualified server administrators.
Reseller Hosting Features
BlueHost also offers reseller web hosting at a very affordable rate for those of you looking to start a small hosting company. There are three basic reseller plans all of which come with a free domain name and the ability to host an unlimited number of sites. The three plans offer you 100GB, 250GB and 500GB of storage space. Some of the additional features of reseller hosting include private name servers, spam protection, billing system, website builders and several dozen website scripts. With excellent customer service, your customers will also be able to get access to an award winning support team.
Reliability and Uptime
The BlueHost network is managed 24/7 at their very own datacenter which houses all their servers. Reliability and overall uptime is a big issue that website owners need to think about when they are looking for hosting services. Over the past three months, BlueHost has kept a perfect track record for offering amazing uptime which sits around the 99.99% mark. The BlueHost web hosting brand is now trusted worldwide by millions of customers, with many of those customers being small to medium sized businesses. If you are still hesitant about how reliable the servers are, you can ask to get an uptime report for that specific server. Hosting companies are always looking for new customers, so they will surely want to make you a satisfied customer.
BlueHost delivers timely customer support services with response times of fewer than thirty seconds. The customer support center is based in the US and they are available around the clock. Whether it may be 3am on Christmas Day or midnight on New Year’s Eve; the BlueHost support team is always ready to help you. If you have questions or concerns relating to any area of BlueHost, you can get in touch with them by phone, email or live chat. Surely, a live conversation with a customer service representative would be helpful, but email contact or a live ticket submission could also be used for support. The BlueHost help desk allows you to get answers to some of the frequently asked questions. Based on customer reviews of BlueHost, everyone claims that BlueHost offers exceptional quality support on their shared and reseller hosting plans.
Value for Money
As with many other hosting companies in the market, BlueHost offers a free $100 advertising credit for Google with the purchase of a one year hosting contract. The unmetered shared hosting plan from BlueHost is only $3.95/month through this special link, which comes with no hidden fees, a quick instant setup and a full money back guarantee. This low pricing is only available for a limited time as the regular cost is $6.95/month. As for their reseller hosting plans, they begin at $19.99/month for the 100GB plan and cost as high as $99.99/month for the 500GB plan.